不一样的机遇
加入不一样的滙业,成就不一样的事业
「以人为本,用人唯才」是滙业财经集团的经营理念,集团亦以汇聚金融服务精英及培育专业人才为己任。若您希望在事业上有所突破,尽展所长,诚邀您加入不一样的滙业,发展不一样的事业。
为配合集团银行业务及财富管理业务发展,集团现有以下工作机会,请将个人资料、履历及申请职位,电邮或邮寄至本集团:
澳门
滙业银行股份有限公司
人力资源及培训部
地址: 澳门岗顶前地滙业银行行政中心3楼
电话 :
(853) 8796 9620
Branch
Branch Manager
Responsibilities
- Oversee the operations of the branch and satisfy customer needs with excellent customer experience.
- Meet sales target and explore business opportunities by promoting banking services and products and identifying potential customers.
- Perform sales management and deliver branch plan for achieving business objectives.
- Carry out marketing activities and build up professional image for the Bank.
- Provide coaching to staff and develop specific training program for sales and service excellence.
- Ensure the branch operate in compliance with applicable rules and regulations, and recognize suspicious transaction and take appropriate actions for minimizing risk and maximizing operational efficiency.
Requirements
- Degree holder or above in Business Administration or related disciplines.
- Minimum 5 years of experience in retail banking at supervisory level.
- Well versed with branch operation and investment products.
- General aspects of financial activities and economic environment.
- Excellent communication and presentation skills with good command of both spoken and written English, Cantonese and Mandarin.
For more information or enquiry, please email us at [email protected] or contact us at +853 8796 9620.
Branch Officer
Responsibilities
- Handle daily branch operation and administration activities
- Ensure the branch daily operation are in compliance with applicable policies, rules, guidelines and regulations prescribed by regulators as well as by the Bank
- Perform the customer due diligence during the account opening process and ensure compliance on the on-going requirements of “KYC”
- Handle daily ATM cash replenishment and close-out
- Handle customer issues and enquiries in a timely, problem-free and responsive manner
- Support the Branch Manager in completing other branch duties as assigned
Requirements
- Degree holder or above in Business Administration or related disciplines
- 3+ years of experience in branch operation
- Proficient in computer applications, including MS Office, and capable of typing in both Chinese and English
- Courteous, enthusiastic, honest, and reliable with strong interpersonal and communication skills
- Good command of both spoken and written English, Cantonese and Mandarin
For more information or enquiry, please email us at [email protected] or contact us at +853 8796 9620.
Senior Relationship Manager
Responsibilities
- Implement business plans to achieve sales targets and business growth
- Solicit new business for the branch and build long-term relationship with clients
- Engage in the end to end banking & financial service which includes customer needs identification, solution recommendations, application fulfillment and follow up
- Provide a wide spectrum of financial advices and solutions to clients and identify cross-selling investment products opportunities
- Plan, organize and implement branch promotion campaign to improve client engagement
- Ensure the selling processes and activities are in compliance with the Company policies, procedure and all applicable regulatory guidelines
Requirements
- Degree holder in BA, finance or related discipline
- 5+ years of relevant experience with proven track record
- High level of customer centricity mindset with dedication to deliver exceptional quality services for customers
- Energetic and outgoing with enthusiasm in achieving goals
- Excellent communication, interpersonal and relationship building skills
- Good command of spoken and written English, Cantonese and Mandarin
For more information or enquiry, please email us at [email protected] or contact us at +853 8796 9620.
分行櫃枱服務員
工作職責
- 遵照有關法則章程處理分行日常之運作,包括處理客戶之查詢
- 向客戶推介銀行產品及提供優質服務
- 維護銀行形象及提升客戶滿意度
任職條件
- 大學或以上相關學歷
- 一年顧客服務經驗,或應屆畢業生亦會考慮
- 熟悉電腦 / MS Office及中英文打字
- 熱誠有禮,誠實可靠,待人親切並具備良好社交技巧
如有任何查詢,請電郵至 [email protected] 或致電 +853 8796 9620 聯絡我們。
助理分行經理
工作職責
- 按照公司業務發展,擬定分行銷售、營運及宣傳推廣策略
- 向客戶提供投資產品的諮詢服務、投資策略分析及理財方向
- 協助分行經理執行銷售工作,維護及發展良好的客戶關係,並達成業績指標
- 支援各分行的營運及解決客戶問題,以提升客戶滿意度
- 營運數據分析,持續優化分行的流程、服務及產品
- 培訓及指導員工金融產品知識、客戶服務及銷售技巧
- 監管各分行的運作須遵守所有現行政策、程序及審計的流程,並符合法律法規要求
任職條件
- 本科或以上學歷,主修金融、經濟、市場管銷或工商管理等相關專業
- 8年或以上金融行業工作經驗,具零售銀行或保險銷售工作經驗優先
- 積極主動、客戶服務意識強,具良好的銷售技巧、解決問題能力及分析力
- 具良好的溝通技巧及人際交往能力
- 良好中文及英文溝通及書寫能力
如有任何查詢,請電郵至 [email protected] 或致電 +853 8796 9620 聯絡我們。
客戶經理/助理客戶經理
工作職責
- 提供優質客戶服務,維護分行專業形象
- 向客戶提供投資產品的諮詢服務、投資策略分析及理財方向
- 負責分行產品銷售及客戶關係的維護與拓展
- 協助分行經理制定業務發展和銷售計劃,達成分行的業務指標
任職條件
- 大學畢業或以上學歷,主修金融、經濟、市場管銷或工商管理等相關專業
- 2年或以上銀行客戶服務工作經驗優先考慮
- 對金融或保險產品有認識,並能向客戶提供投資產品的諮詢服務並具管理經驗者優先考慮
- 符合澳門金融管理局規定買賣金融產品或就產品提供意見之資格優先
- 熱誠有禮,誠實可靠及有上進心,待人親切並具備良好社交技巧
- 良好中文及英文溝通及書寫能力
如有任何查詢,請電郵至 [email protected] 或致電 +853 8796 9620 聯絡我們。
Corporate Banking
客戶經理/助理客戶經理
工作職責
- 協助達成公司的業務指標、提供優質客戶服務,維護企業專業形象
- 負責拓展客戶群,並維護現有客戶關係;所推廣產品包括貸款、保險及投資產品
- 負責定期評估、審查及準備信貸報告,管理貸款組合、監控信貸質量
- 主動聯絡各類企業客戶及其負責人,進行貸款、保險及投資產品業務推廣
任職條件
- 大學畢業或以上學歷,主修金融、經濟、市場管銷或工商管理等相關專業
- 有2年銀行企業客戶服務經驗優先考慮
- 對貸款、保險及投資產品有認識,並能向客戶提供保險及投資產品的諮詢服務並具管理經驗者優先考慮
- 符合澳門金融管理局規定買賣金融產品或就產品提供意見之資格優先
- 熱誠有禮,誠實可靠及有上進心,待人親切並具備良好社交技巧
- 流利中文及英文溝通及書寫能力
如有任何查詢,請電郵至 [email protected] 或致電 +853 8796 9620 聯絡我們。
Credit & Risks
Senior Manager
Responsibilities
- Assess, review, and recommend credit proposals and loan reviews, securing approvals in accordance with the Group’s policies and respective lending authorities
- Enhance the credit policies, procedures, and controls to optimize the Group’s risk exposure and ensure regulatory compliance
- Assist the department head in tracking and assessing the quality of the loan portfolio effectively and strategically
- Review and analyze credit risk management reports, recommending appropriate actions as needed
- Manage loan portfolio proactively to reduce delinquency and bad debt by taking proactive remedial actions at an early stage
- Supervise, mentor, and develop the credit operations team, ensuring efficient daily operations and high-quality output
- Handle ad hoc tasks as assigned
Requirements
- Bachelor’s Degree holder in Business Administration, Finance or related disciplines, AHKIB or equivalent professional qualifications is an advantage
- 12+ years relevant experience in credit and risks management
- Sound knowledge of banking operations, particularly in risk management and credit control
- Good understanding of policies, procedures, practices and rules in banking industry
- Strong leadership, analytical and decision-making skills
- A team player with good communication and management skills with positive working attitude
- Good command of both spoken and written English and Chinese
For more information or enquiry, please email us at [email protected] or contact us at +853 8796 9620.
Cross Border Business Development Department
客戶經理
工作職責
- 客戶開發與維護:挖掘本地及跨境個人客戶資源,建立穩定的客戶關係體系,精准洞察客戶本地理財及跨境財富管理需求
- 跨境財務顧問服務:為境內高淨值客戶提供專業跨境財務規劃,涵蓋保險、基金、債券、海外身份安排、信託、家族辦公室(家辦)等領域的產品配置建議,確保服務合法合規性
- 業務執行:對接行內業務相對應部門,協助客戶業務落地,對接外部合作資源,做好客戶需求的推進及落地跟蹤,做好客戶關係管理
- 跨部門協同:緊密對接廣州咨詢公司,跟進客戶業務需求、推動需求到港澳落地轉化,確保境內外銜接順暢,完成既定協同目標
任職條件
- 大學畢業或以上學歷,主修金融、經濟、市場管銷或工商管理等相關專業
- 3年或以上銀行零售業務相關從業經驗,有私人銀行財富管理經驗者優先考慮
- 具備一定的境內外客戶資源,能夠快速對接並轉化客戶,並擁有足夠的資源以支撐業務的持續開展
- 持有銀行、證券、基金從業資格、保險、信託等至少2項及以上資質證書,具備紮實的專業知識儲備;有CFA(特許金融分析師)、CFP(國際金融理財師)、FRM(金融風險管理師)持有資格者優先考慮
- 熟悉粵港澳大灣區跨境業務政策,熟悉ODI、海外並購、移民等相關業務流程,具備跨境業務實操經驗者優先考慮
- 具備高度的責任心、合規意識及保密意識,抗壓能力強,認同公司企業文化
- 由於業務需要,須不定期外出或前往外地出差辦公
- 良好中文及英文溝通及書寫能力
如有任何查詢,請電郵至 [email protected] 或致電 +853 8796 9620 聯絡我們。
高級客戶經理
工作職責
- 核心客戶運營:聚焦高淨值境內外私人客戶,深度挖掘客戶潛在需求(如家族財富傳承、跨境資產配置、信託、海外並購等),定制化服務方案制定
- 複雜業務統籌:了解目標市場的貿易政策及行業規則;具備較強的客戶開發,談判溝通及問題解決能力。主導ODI、OME、海外並購、上市輔導等複雜跨境業務的全流程推進,協調法律、合規等多方資源,解決業務推進中的核心問題
- 團隊協同與賦能:協助搭建客戶服務標準,指導初級客戶經理開展業務,分享跨境業務經驗,提升團隊整體服務能力
- 業務戰略落地:對接廣州咨詢公司及其他合作夥伴,結合市場動態及客戶需求,優化客戶開發策略,拓展高淨值客戶渠道,保障業績超額達成
任職條件
- 大學畢業或以上學歷,主修金融、經濟、市場管銷或工商管理等相關專業
- 5年或以上銀行零售業務、公司業務相關從業經驗,有國際結算或交易銀行業務從業經驗者優先考慮
- 具備一定的境內外客戶資源,能夠快速對接並轉化客戶,並擁有足夠的資源以支撐業務的持續開展
- 持有銀行、證券、基金從業資格、保險、信託等至少2項及以上資質證書,具備紮實的專業知識儲備;有CFA(特許金融分析師)、CFP(國際金融理財師)、FRM(金融風險管理師)持有資格者優先考慮
- 熟悉粵港澳大灣區跨境業務政策,熟悉ODI、海外並購、移民等相關業務流程,具備跨境業務實操經驗者優先考慮
- 具備高度的責任心、合規意識及保密意識,抗壓能力強,認同公司企業文化
- 由於業務需要,須不定期外出或前往外地出差辦公
- 良好中文及英文溝通及書寫能力
如有任何查詢,請電郵至 [email protected] 或致電 +853 8796 9620 聯絡我們。
FX & Commodities Sales
Head of FX & Commodities
Responsibilities
- Manage the FX, Commodities margin trading and Banknotes Exchange business at the bank in Macau, ensuring revenue growth and operations align with the Bank’s overall objectives while maximizing synergies with the Hong Kong and Guangzhou office
- Develop and execute business strategies to grow FX, Commodities and Banknotes business revenue in Macau and Hong Kong and ensuring the operation comply with local regulations
- Responsible the FX, Commodities and Banknotes sales and trading and manage the risk exposure according to the Risk management guidelines
- Develop new FX, Commodities investment product if opportunity arise
- Overseeing the Banknotes Exchange shops operation to ensure the operation efficiency and cost effectiveness
- Closely work with Marketing teams to expand the client base and deepen the relationship with existing customers
- Ensuring high service standards and responsiveness
- Provide market insights, trade ideas and risk management solutions to marketing teams and clients
- Work effectively with the Guangzhou, Macau & Hong Kong teams, facilitating cross-border initiatives and improving client services
- Develop and review standard procedures for sales & trading activities and operational processes to ensure alignment with the bank’s compliance and risk management culture
- Conduct comprehensive market surveillance of FX & Commodities sales activities related to HNW and retail customers, ensuring adherence to regulatory standards and internal guidelines
Requirements
- Degree holder or above in Finance, Business Administration or related disciplines
- 10+ years of experience in the FX & Commodities Sales and Trading or related roles
- Strong understanding of FX & Commodities markets, products, and regulations, with a preference for familiarity with the Macau market
- Demonstrated analytical skills with the ability to effectively present insights and recommendations derived from financial data and reports for senior management review
- Resourceful with a strong market /stakeholder network in Macau
- Proficiency in MS Office
- Excellent communication and presentation skills with good command of both spoken and written Cantonese and Mandarin, English is a plus
For more information or enquiry, please email us at [email protected] or contact us at +853 8796 9620.
外匯及大宗商品銷售經理 Manager, FX & Commodities Sales
Responsibilities
- 管理銀行外匯及大宗商品 (尤其是黃金銷售) 業務,確保業務發展及營運符合銀行整體目標,且可與集團業務營運發揮協同效應
Manage the FX & Commodities business (mainly focus on gold selling) at the bank, ensuring that growth and operations align with the Bank’s overall objectives while maximizing synergies with the Group office - 制定及執行銷售策略,以提升本地及香港地區外匯及大宗商品業務收益,並確保符合法律法規要求
Develop and execute sales strategies to grow FX & Commodities business revenue, ensuring the operation comply with local regulations - 識別新的業務機會並拓展客戶群,同時與現有客戶進行維護,發展良好及長期穩固關係,並確保向客戶提高質服務和及時回應
Expanding the client base while deepening the relationship with existing customers. Act as a key point of contact for top-tier clients, ensuring high service standards and responsiveness - 向客戶提供市場趨勢、交易分析建議及風險管理解決方案
Provide market insights, trade ideas and risk management solutions to clients - 與香港團隊高效合作,推動跨境業務發展並提升客戶服務
Work effectively with the Hong Kong teams, facilitating cross-border initiatives and improving client services - 制定銷售操作流程及準則,並進行監管,以確保所有活動及營運嚴格遵守公司政策、法律法規及風險管理
Develop and review standard procedures for sales activities and operational processes to ensure alignment with the bank’s compliance and risk management culture - 向高淨值及零售客戶的外匯及大宗商品銷售活動進行全面監督,確保遵守符合內部指引及監管規定
Conduct comprehensive market surveillance of FX & Commodities sales activities related to HNW and retail customers, ensuring adherence to regulatory standards and internal guidelines
Requirements
- 本科或以上學歷,主修金融、工商管理等相關專業
Degree holder or above in Finance, Business Administration or related disciplines - 10年或以上外匯及大宗商品銷售 (尤其是黃金買賣) 工作經驗
10+ years of experience in the FX & Commodities business or related roles - 具HKSI或相關專業資格
Qualifications in HKSI Licensing Exams or related certifications - 對外匯及大宗商品市場、產品和法律法規有豐富知識及深入瞭解
Strong understanding of FX & Commodities markets, products, and regulations - 具卓越分析能力,能綜合財務數據及報告進行分析,並向管理層提供有效的建議及解決方案
Demonstrated analytical skills with the ability to effectively present insights and recommendations derived from financial data and reports for senior management review - 豐富人際網絡及客戶資源,並具卓越客戶關係管理能力
Resourceful with a strong market /stakeholder network - 流利的中文及英文書寫及溝通能力,表達及演講技巧良好
Excellent communication and presentation skills with good command of both spoken and written English, Cantonese and Mandarin
如有任何查詢,請電郵至 [email protected] 或致電 +853 8796 9620 聯絡我們。
For more information or enquiry, please email us at [email protected] or contact us at +853 8796 9620.
General Insurance
Assistant Business Development Manager
Responsibilities
- Work closely with clients, agent, brokers to solicit General Insurance business
- Handle General Insurance business enquiries including product features, terms and conditions from clients referred
- Negotiate terms and conditions with clients and prepare insurance quotations
- Handle policy renewal, retain business and explore up-selling/cross-selling opportunities
- Provide quality post-sales services to clients
- Examine risks and potentials for the business opportunities
Requirements
- Minimum 2 Years of relevant experience in General Insurance
- Experience in sales support
- Good insurance product knowledge and understanding of market trends
- Proactive, good communication and interpersonal skills, detail-oriented
- Good command of written English and Chinese
For more information or enquiry, please email us at [email protected] or contact us at +853 8796 9620.
Business Development Manager
Responsibilities
- Work closely with direct clients, agent, brokers to solicit General Insurance business
- Explore new business opportunities in corporate general insurance
- Handle General Insurance business enquiries including product features, terms and conditions from clients referred
- Handle policy renewal, retain business and explore up-selling/cross-selling opportunities
- Provide quality post-sales services to clients
- Formulate marketing proposition and drive the marketing plan meeting business targets
- Steer the launch of sales and marketing initiatives as well as digital projects
- Collaborate with agents to provide sales support to frontline so as to steer business momentum
- Constantly review and adjust the product offering to foster the sale momentum
- Lead and/or assist ad hoc projects/assignment
- Examine risk and potentials for the business opportunities
- Explore opportunities to add value to job accomplishments
- Evaluate options and resolve internal priorities
Requirements
- Minimum 3 – 5 Years of relevant experience in General Insurance
- Extensive insurance product knowledge in General Insurance and understanding of market trends
- Proactive, good communication and interpersonal skills, detail-oriented
- Good command of written English and Chinese
For more information or enquiry, please email us at [email protected] or contact us at +853 8796 9620.
Claim & Operations Manager
Responsibilities
- Develop & implement compliance strategies to ensure adherence to local regulations
- Monitor changes in regulatory requirements and update compliance policies accordingly
- Prepare and file compliance reports as required by regulatory bodies
- Conduct training sessions for staff on compliance requirements and operational practices
- Monitor accurate reporting systems to track compliance metrics and operational performance
- Generate periodic reports for internal stakeholders and regulatory bodies
- Update the operation policies/manuals and create new ones as necessary
- Assist to handle litigation cases
Requirements
- Minimum 8 years of claims and/or compliance handling experience preferably in General Insurance
- Familiar with personal lines, P&C and employees’ compensation claims preferred
- Self-motivated, detail-oriented, responsible & independent
- Good PC knowledge
- Good command of spoken and written English and Chinese
For more information or enquiry, please email us at [email protected] or contact us at +853 8796 9620.
Deputy Chief Executive Officer
Responsibilities
- Oversee Delta Asia general insurance overall business and support platform, lead all business activities to ensure achieving the desired results and align with the Group strategies and business objectives.
- Lead business & sales, underwriting, claims & operations to improve the P&L of the General Insurance business in Macau.
- Develop and implement high-quality business development and sales plans for general insurance business, both for the short-term growth and the long-term business expansion of the
- Group, including increase of local market share, improvement of sales management and related support platform to deliver business results.
- Enforce adherence to internal policies, legal and compliance guidelines to maintain the Group’s legality and business ethics.
- Direct and support operations team to ensure all policies, procedures and manuals comply with the regulatory requirements and industry/market practices.
- Drive the business process re-engineering and define service levels and standards to enhance customer experience.
- Promote team work with key internal stakeholders, and act as a contact point for for key external stakeholders.
- Keep abreast of industry trends, competitor activities, and regulatory changes to identify opportunities and mitigate risks.
- Liaise with various departments across the Group to provide guidance and support in facilitating the development of the life insurance business, aiming to achieve targets while maintaining a robust control environment.
- Report business and operations performance to the Board on timely basis.
Requirements
- Degree holder or above in Finance, Business or relevant disciplines
- 10+ years of relevant experience at executive level with management of a substantial team, preferably gained from general insurance company
- In-depth understanding of operational controls, workflows and regulatory requirements
- Excellent business visionary with passion and determination to expand the business
- Strong leadership, planning, analytical, problem solving and decision making skills
- Excellent command of both written and spoken English and Chinese
- Valid insurance license holder of IIQE Papers 1 & 2
For more information or enquiry, please email us at [email protected] or contact us at +853 8796 9620.
Head of Business Development
Responsibilities
- Leading, managing and developing the Commercial & Sales Department in achieving the KPIs assigned to the Department
- Devising effective sales strategies for business development of all distribution channels including agent, bank, and direct sales team
- Assist CEO in business planning and corresponding implementation to achieve Company’s targets
- Facilitating the expansion of the agent channel through effective agent recruitment programs and other agent management initiatives
- Motivating and improving the sales momentum of the agent and bank channel.
- Managing, driving, and monitoring the activities of the direct sales team
- Enhancing existing business relationship and exploring new business opportunities with agents and important customers
- Streamlining and continuous improvement of the workflow/process of the Commercial & Sales Department and facilitating collaboration with other departments in the Company
Requirements
- Degree holder or tertiary education with insurance professional qualification is preferred
- At least 8 years relevant working experience in non-life insurance underwriting areas, preferably in the area of sales management and/or channel management
- Good customer services, negotiation, and communication skills
- Customer–oriented, self-initiative, willing to take up responsibility and capable to work independently
- Good command of spoken and written English and Chinese
For more information or enquiry, please email us at [email protected] or contact us at +853 8796 9620.
Group Marketing & Communications
Graphic Designer
Responsibilities
- Design and deliver creative visual content for marketing campaigns, product promotions, digital platforms, print materials, and internal communications.
- Develop assets for web, social media, email, LED displays, posters, POP materials, and corporate collaterals, ensuring brand consistency.
- Collaborate with marketing and cross-functional teams to conceptualize and execute effective campaigns and events.
- Prepare print-ready files, liaise with vendors, and ensure all outputs meet branding, quality, and regulatory standards.
- Manage multiple design projects from concept to completion, staying current with industry trends to keep the brand visually competitive.
- Support internal departments and assist in marketing activities, seminars, and corporate events as needed.
Requirements
- Bachelor’s degree in Graphic Design, Multimedia Design, Marketing, or related field.
- 5-8 years of relevant experience; banking or financial services experience is a plus.
- Proficient in Adobe Creative Suite (Photoshop, Illustrator, InDesign, Premiere); familiar with Figma, Canva, or Sketch.
- Video editing/motion graphics experience is a bonus.
- Self-motivated, detail-oriented, able to manage multiple projects independently.
- Excellent communication, collaboration, and time management skills.
- Creative, organized, and trend-aware with a passion for branding and design in a corporate environment.
For more information or enquiry, please email us at [email protected] or contact us at +853 8796 9620.
Officer
Responsibilities
- Develop, edit, and proofread marketing content including brochures, presentations, and digital materials. Ensure clarity and brand consistency
- Review and refine customer communications from different business units. Simplify messaging and ensure alignment with brand guidelines
- Translate content where necessary. Maintain accuracy and consistency across languages
- Manage daily operations of social media platforms, especially Facebook and WeChat. Create engaging, localized content for the Macau market
- Monitor social media performance and engagement. Adjust content to improve reach and effectiveness
- Maintain and update the corporate website. Ensure content is accurate, current, and professionally presented
- Support the planning and execution of marketing campaigns and events. Handle logistics and coordination efficiently
- Manage campaign operations, including gift redemption programs and vendor coordination. Ensure smooth and timely execution
- Coordinate with internal stakeholders, designers, and external agencies. Ensure deliverables meet quality standards and deadlines
- Provide administrative and operational support to the marketing team. Assist in campaign tracking, database updates, and market research
Requirements
- Bachelor’s degree in Marketing, Communications, Business, or related fields
- 3–5 years of marketing experience. Background in banking, financial services, retail, or agency is an advantage
- Strong knowledge of Macau’s market, culture, and consumer behavior. Able to localize campaigns effectively
- Experience in social media management and content creation. Strong copywriting skills are essential
- Proficient in MS Office and familiar with AI tools for marketing. Graphic design skills are a plus
- Detail-oriented, organized, and proactive. Able to multitask and manage projects independently
- Fluent in Cantonese and English (spoken and written). Putonghua is an advantage
For more information or enquiry, please email us at [email protected] or contact us at +853 8796 9620.
Senior Marketing Manager
Responsibilities
- Strategy & Planning: Develop the annual marketing plan and budget, aligning with the bank’s overall business objectives for Retail, Wealth Management, and SME segments.
- Brand Management: Strengthen and evolve our brand presence in Macau, ensuring consistency across all touchpoints and communications.
- Campaign Management: Lead end-to-end 360° marketing campaigns—from conceptualization and localization to execution and performance analysis—across digital and traditional channels.
- Digital Marketing Leadership: Spearhead our digital transformation, including SEO/SEM, social media strategy (WeChat, Facebook, Instagram), email marketing, and content marketing tailored for the Macau audience.
- Customer Insights: Leverage market research and customer data to gain deep insights into the Macau market, identifying new opportunities and refining targeting strategies.
- Partnerships & Sponsorships: Identify and manage strategic partnerships, sponsorships, and community events to enhance brand visibility and reputation within Macau.
- Team Leadership: Mentor and lead a high-performing marketing team, fostering a culture of creativity, accountability, and results.
Requirements
- Bachelor’s degree in Marketing, Business, Communications, or a related field. An MBA is a plus.
- A minimum of 8 years of marketing experience, with at least 5 years in a managerial role within the banking, financial services, or premium/luxury sector.
- Proven experience in the Macau market is highly preferred. Candidates with strong experience in Hong Kong or the Greater Bay Area with a demonstrable understanding of Macau’s market will also be considered.
- Deep expertise in digital marketing channels and analytics tools (e.g., Google Analytics, social media insights).
- Strong understanding of retail banking products and wealth management services.
- Excellent communication and presentation skills in English, Cantonese and Putonghua.
- A strategic thinker with a hands-on approach, capable of managing multiple projects in a fast-paced environment.
(Candidates with less experience will be considered as Manager)
For more information or enquiry, please email us at [email protected] or contact us at +853 8796 9620.
Information Technology
IT Assistant Manager
Responsibilities
- Responsible for supervising and overseeing activities related to the management, operations, and support of assigned infrastructure managed services and platforms
- Ensure all risks identified through Vulnerability Assessments are promptly addressed, prioritized, and fully remediated
- Plan, build and operate computer network to meet pre-defined SLAs
- Perform regular preventive maintenance, security patching, system updates, and performance optimization to ensure the ongoing security, stability, and reliability of infrastructure, services, and platforms
- Perform trouble-shooting on end user applications, networks and system hardware / software issues
- System administration for email, firewall, web, ftp, vpn, etc.
- Support the roll-out of new applications
- Coach junior technical staff to perform technical support duties
- Perform hardware/software evaluation as required
- Make recommendations for improvement on infrastructure
- Perform any other duties as directed by Management
Requirements
- Degree holder in computer science or related disciplines is highly desired;
- Minimum 5 years of relevant professional experience in IT infrastructure operations/support, preferably within the banking and finance industry;
- Solid experience in supporting Fortinet firewall, Huawei and Cisco networking equipment, Windows server, Linux Enterprise and security products;
- Knowledge of Software Defined Network (SDN), common Internet services, TCP/IP network, Active Directory, Exchange server, VMware, SAN/NAS, Cisco and Fortigate firewalls
- Proactive, can-do attitude, independent and persistent
- Fluent in Chinese and English with effective interpersonal and communication skills
- Able to work under stress and meet project deadlines
- Certifications such as CCNA, HCIA, MySQL, Microsoft or similar are a plus
(Candidates with less experience will be considered as Senior Technical Support Officer)
For more information or enquiry, please email us at [email protected] or contact us at +853 8796 9620.
技術支援員
工作職責
- 系統、應用程式、網絡、伺服器維護、監控及故障排查,以確保公司業務運作正常
- 負責日常系統及數據備份及復原
- 協助處理電腦及設備的安裝、測試及技術支援工作
- 資料、記錄及文檔整理,報表制作及統計分析
- 處理上級委派的其他工作
任職條件
- 大學或以上學歷,電子計算機科學或相關學位優先
- 具2年或以上相關工作經驗優先
- 具電腦操作、應用系統使用及網絡的知識
- 具解決問題能力、責任感強及團隊精神
- 需輪班工作
如有任何查詢,請電郵至 [email protected] 或致電 +853 8796 9620 聯絡我們。
Legal & Compliance
Officer
Responsibilities
- Familiar with all laws and regulations related to Bank operations. Perform regular compliance assignments
- Ensure the Bank’s adherence to all relevant legal and regulatory requirements
- Facilitate inspections and audits from internal and external auditors or regulators related to AML/CFT, ensuring follow-up on remedial actions for identified findings
- Compile and revise policy and procedure manuals related to legal and compliance
- Review daily management information reports and other reports, identify and investigate potential issues
- Investigate suspicious or unusual customer transactions to determine if they involve money laundering or terrorist financing activities
- Assist department heads in conducting compliance review procedures
- Handle ad hoc assignments
Requirements
- Bachelor’s degree holder or above in Law or related discipline
- 3+ years of legal and compliance/ audit experience within the banking industry in Macau
- Understanding of applicable laws, regulations, rules, guidelines, and industry practices for banks, particularly in relation to AML/CFT laws and guidelines
- Proven experience in compliance checking or auditing is preferred
- Familiar with financial products and services (e.g. banking, loans, securities, insurance, etc.) is preferred
- Demonstrates a growth mindset with flexibility and adaptability to change
- Strong interpersonal and communication skills
- Able to work independently under pressure
- Excellent command of both written and spoken English and Chinese, including Mandarin
(Candidates with more experience will be considered as Senior Officer)
For more information or enquiry, please email us at [email protected] or contact us at +853 8796 9620.
Private Banking
Head of Private Banking
Responsibilities
- Develop and execute strategic plan and roadmap to achieve Bank’s objective and target on private banking / private high net worth business
- Lead, manage and grow a team through providing guidance, coaching and training for staff development and fostering a high-performance culture and ensuring alignment with the sales strategy
- Oversee and ensure the daily operations and sales activities comply with internal and external requirements and relevant regulatory policies
- Acquire and grow high net-worth client base by providing professional financial solutions and effective relationship management
- Manage and monitor customer accounts on an ongoing basis, offer differentiated solutions to align with customers’ changing profile and investment needs and keep exceeding customer expectations
- Identify and pursuing new business opportunities to expand the client base and increase assets under management (AUM). Develop marketing and sales strategies to attract new clients.
- Collaborate with wealth management team to develop and enhance private banking products and services
- Stay updated on the latest market and industry developments to maintain the bank’s competitiveness in product offerings and customer experience
- Prepare sales management reports including sales pipelines and sales tracking and conduct business analysis for management review
- Participate in the development and implementation of compliance, systems, and procedures initiatives for private banking functions
- Provide comprehensive wealth management products, services, including investment advisory, asset allocation, portfolio management, estate planning, trust services and other relevant financial solutions to help private banking / private high net worth clients preserve and grow their wealth
Requirements
- Degree holder or above in Business, Finance or related disciplines
- 10+ years of relevant banking experiences in serving high net-worth clientele in retail bank or private bank, of which at least 5 years as managerial role
- Possess on qualification in HKSI
- In-depth knowledge in private banking business, market trends and regulatory environment
- Demonstrates a strategic mindset, good business sense, and a strong commitment to sales
- Excellent interpersonal and communication skills, capable of leading a sales team and collaborating effectively as a team player.
- Fluent in written and verbal English and Cantonese, with a communicative level of Mandarin
- Ability to adapt to a fast-paced, dynamic environment and stay updated with industry trends and regulatory changes.
For more information or enquiry, please email us at [email protected] or contact us at +853 8796 9620.
Relationship Manager
Responsibilities
- Developing and managing portfolio of private banking / private high net worth (PHNW) customers and families by providing tailored wealth management solutions including deposits, credit facilities, investment funds, bonds, life insurance and trust service, etc.
- Optimize client assets and revenues through portfolio management of Asset Under Management (AUM) under private banking / PHNW segment
- Understand private banking / PHNW customers’ wealth management needs and formulate appropriate solutions to meet the needs based on individual customers’ circumstances and risk appetite
- Actively explore and identify business opportunities
- Build strong and trustworthy relationships with existing and new private banking / private high net worth (PHNW) customers and families
- Develop and maintain relationship with business partners and assist in supporting marketing and business prospecting activities including event organizing and planning
- Maintain positive team culture through active business development of direct clients, business referrals and cross selling among different business units as well as ongoing sharing of product knowledge and work skills
- Ensure the selling processes and activities are in compliance with internal policies, procedure and all applicable regulatory guidelines
Requirements
- Degree holder in Business Administration, Finance or related disciplines
- Minimum 3 – 5 years’ solid experience in serving private banking / PHNW customers / families with portfolio management
- Possesses professional licensing qualifications as required by local regulatory bodies
- Strong client network to private banking / private high net worth (PHNW) in Macau
- Ability to provide strong financial and statistical analysis
- Hands on experience and skills in event organizing and planning
- Excellent commercial, relationship building and negotiation skills
- Excellent communication and presentation skills with good command of both spoken and written English, Cantonese and Mandarin
(Candidates with more experience will be considered as Senior Relationship Manager)
For more information or enquiry, please email us at [email protected] or contact us at +853 8796 9620.
Team Head
Responsibilities
- Provide premium service to private banking / private high net worth (PHNW) clients and families
- Lead the team to implement sales strategies and achieve sales targets to increase Asset Under Management (AUM) under private banking / PHNW customers’ portfolio
- Set goals, provide guidance and support to subordinates in delivering premium service to banking / private high net worth (PHNW) clients and families
- Provide on-the-job coaching and intensive training for subordinates and support them to handle day-to-day partners related issues to ensure our quality services standard
- Lead projects in tailormade private banking product development and premium services to be offered
- Establish and maintain good relationship with business partners, design and negotiate cost-effective solutions to cater private banking / private high net worth (PHNW) clients and families’ needs
- Provide professional advice and risk management solutions to private banking / private high net worth (PHNW) clients and families including deposits, credit facilities, investment funds, bonds, life insurance and trust service, etc.
- Ensure the selling processes and activities are in compliance with internal policies, procedure and all applicable regulatory guidelines
Requirements
- Degree holder or above in Finance, Business or related disciplines
- Minimum of 10 years’ relevant experience in Private Banking and PHNW segment with solid leadership role
- Possesses professional licensing qualifications as required by local regulatory bodies
- Resourceful with strong customers network for private banking / PHNW in Macau
- Familiar with the Private Banking and PHNW products and services together with related laws, rules and regulations
- Strong leadership capability and management skill
- Excellent communication and presentation skills with good command of both spoken and written English, Cantonese and Mandarin
For more information or enquiry, please email us at [email protected] or contact us at +853 8796 9620.
助理客戶經理
工作職責
- 提供優質客戶服務,維護企業專業形象
- 向客戶提供投資產品的諮詢服務、投資策略分析及理財方向
- 負責分行產品銷售及客戶關係的維護與拓展
- 制定業務發展和銷售計劃,達成分行的業務指標
任職條件
- 大學畢業或以上學歷,主修金融、經濟、市場管銷或工商管理等相關專業
- 2年或以上銀行客戶服務工作經驗優先考慮
- 對金融或保險產品有認識,並能向客戶提供投資產品的諮詢服務並具管理經驗者優先考慮
- 符合澳門金融管理局規定買賣金融產品或就產品提供意見之資格優先
- 熱誠有禮,誠實可靠及有上進心,待人親切並具備良好社交技巧
- 良好中文及英文溝通及書寫能力
如有任何查詢,請電郵至 [email protected] 或致電 +853 8796 9620 聯絡我們。